Frequently Asked Questions

A Head Spa Experience is a scalp-first service designed to cleanse, restore, and support the health of your scalp and hair. Each experience may include elements such as steam, scalp massage, detoxifying treatments, hydration, analysis, and therapeutic scalp care depending on the tier selected.

If this is your first visit, the Renewal or Crown Experience is recommended so your scalp and hair can be properly assessed and treated with intention. If you are unsure, book the experience that best matches your current scalp needs and we can discuss adjustments during your appointment.

Scalp analysis is included in select experiences. It allows me to take a closer look at the condition of your scalp, identify visible concerns, and better guide product and treatment recommendations.

No. Head spa care is for anyone who wants to support scalp health, improve relaxation, remove buildup, and create a healthier foundation for hair growth. You do not need to have a scalp concern to benefit from the experience.

Yes. These are common reasons guests book scalp care. However, if your scalp is severely inflamed, open, infected, or medically irritated, you may be referred to a dermatologist before receiving service.

A standard blow dry is included so you do not leave with wet hair. Additional styling services such as silk press, loc care, crochet, twists, or other hair services must be selected as add-ons when available.

Yes. Hair services may be added based on availability, timing, and your selected experience. Please choose the appropriate add-on during booking so enough time is reserved.

Yes. Loc care is available, including maintenance and scalp-focused care. Pricing may vary based on length, density, buildup, and the amount of time needed.

Yes. Treasuring Tresses specializes in textured hair and scalp care, with services designed to support natural hair, locs, silk press guests, protective styles, and overall hair wellness.

It depends on the service. Some scalp services require full access to the scalp and may not be suitable with certain styles installed. If your scalp cannot be properly reached, your service options may be limited.

Please arrive with your hair free of excessive products, heavy oils, or temporary color sprays. If you are receiving a scalp analysis or treatment, avoid scratching or irritating the scalp before your visit.

No. Please do not shampoo immediately before your appointment unless instructed. Seeing the scalp in its current condition helps guide the service.

Appointment times vary based on the experience and any add-on services selected. Please review the estimated time listed when booking and allow enough flexibility in your schedule.

Due to the intimate nature of the salon suite and the peaceful environment created for each guest, extra guests are not permitted unless previously approved.

Treasuring Tresses is located in the Orlando/Altamonte Springs area. The exact appointment details are provided after booking.

Appointments must be rescheduled or canceled at least 48 hours in advance. Late cancellations, missed appointments, and no-shows may be subject to fees according to the booking policy.

Deposits are non-refundable and are applied toward your scheduled service. They secure your appointment time and preparation for your visit.

Please arrive on time. Late arrivals may result in a shortened service, adjusted service, or cancellation depending on how much time remains in the appointment.

If the wrong service is booked, your appointment may need to be adjusted or rescheduled depending on timing and availability. Please review service descriptions carefully before booking.

Yes. Memberships are available for guests who want consistent scalp and hair care on a recurring schedule. Memberships are ideal for guests who prioritize maintenance, wellness, and long-term results.

Yes. Packages are available for guests who want to commit to a series of treatments. These are especially helpful for guests addressing scalp concerns, buildup, dryness, shedding, or overall scalp health goals.

Yes. Packages are designed to be used within a specific time frame so your care remains consistent and results-focused. Please review the package terms before purchasing.

No. Packages and memberships are non-transferable and are reserved for the guest who purchased them.

One appointment can provide relief, clarity, and a strong starting point, but long-term scalp health usually requires consistency, proper home care, and follow-up treatments.

This depends on your scalp condition, lifestyle, hair routine, and goals. Many guests benefit from visits every 4 to 8 weeks, while some scalp concerns may require more frequent care in the beginning.

No. I do not medically diagnose. I provide professional scalp observations, cosmetology-based care, education, and recommendations. Medical concerns should be evaluated by a licensed healthcare provider or dermatologist.

Both. Treasuring Tresses blends restorative scalp care with a peaceful, elevated experience. The goal is for you to feel cared for while also receiving intentional service that supports your scalp and hair.